The following are mutual information details that
vice-presidents and directors are interested in:
·
Customer
feedback - issue status & troubleshooting
·
Active
incidents - ongoing issues - trends
·
Upcoming
activities - events requiring resources, space modifications or office moves,
etc.
·
Respective
office organization changes
·
Feedback
via communications:
o service desk notifications
o project notifications and updates
o additional or modified communication
requests
http://www.kmo.name/misc_tech/mutual_information.pdf
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